If you can't sign in, go to Account support. Note: You will need to sign in first to get support. If using POP doesn't resolve your issue, or you need to have IMAP enabled (it's disabled by default), contact GoDaddy support. Susans domain is '' and the email address she is going to set up is susan. In this example we are going to use a fictitious person named Susan Jones. If you're using a GoDaddy account, follow these instructions to reconfigure your GoDaddy account to use POP. Configure your Email Account in Outlook Express / Windows Live Mail The configuration information that you have received for your email account will look like the example below. For instructions about how to reconfigure your account to use POP, contact your email account provider. To resolve this, remove the connected IMAP account in and reconfigure it as a POP connection. If you use to access an account that uses a domain other than or you might not be able to sync your accounts using IMAP. Select This was me to let the system know you authorize the IMAP connection.Īttempt to connect to the account via your IMAP client.įor more information on how to use the Recent activity page, go to What is the recent activity page? Under Recent activity find the Session Type event that matches the most recent time you received the connection error and click to expand it. Go to /activity and sign in using the email address and password of the affected account. We’re working on a fix and will update this article when we have more information. Windows 7 Start Menu If this is the first time you have run Windows Mail, it will ask you to add a new account. Alternatively, click Start Menu > All Programs > Windows Live > Windows Live Mail.

You may receive a connection error if you configured your account as IMAP in multiple email clients. If you’ve just installed Windows Live Mail it will show in your Start Menu.

Windows live mail configuration